With Hermes products and after 16 years of innovation in the development and management of voice and data, we have come to a conclusion: It's not about the technology, but the profit generated in businesses.
In Hermes know that every company is different and that's why we've designed a range of services adapted to each company. The goal is to build more and better service that meets customer needs and telephony networks.
A collection of documents and utilities for free download both documents and multimedia resources (pdf, ppt, videos) of Avaya, Radvision, as technical articles and descriptive of your products or technology used.
Dynamically distribute calls to agents based on their skills and the type of caller. It is a technology for managing all calls to differentiation they deserve
The AVAYA Communications Solutions and our own developments, we can design and implement any product in the field of communications engineering. A technological knowledge combined with our consulting capabilities we can offer all kinds of solutions : Mobility, Customer Care, Integration Phone-Pc, Telemarkeging, Unified Communications, Commercial Management, Business Intelligence, Recording of conversations, Connecting-center locations, Intranets / Extranets, Video Conference, Mobile App.